Every booking made on Provab Technosoft is subject to cancellation charges charged by the airline, which may vary by flight and booking class.
Some booked fares may be non-refundable per the specific airline's policy. There will no refund in such cases.
On top of the airline's cancellation charges, Provab Technosoft charges a service fee of Rs 500 per passenger per sector.
Offline cancellations: We also accept cancellation requests through phone.
All cancellations should be done at least 48 hrs (2 days) prior to departure date. Certain airlines do not allow any changes or cancellation within 48 hrs and treat the booking as a "No Show".
For e-tickets, if your cancellation request is made less than 48 hours prior to departure, If you have done a 'Web/Tele Check-in' with the airline, get in touch with the airline for cancellation. Provab Technosoft will not be able to process the refund for the same and will not take any responsibility for the same.
It is mandatory to contact Company for all refunds, as the airline will not be able to refund your tickets booked at www.provabtechnosoft.com.
Processing times for cancellation and refund requests vary and shall be done within 5 to 7 days.
Refund for partially utilized tickets (for eg:- only one sector flown & other sector cancelled) may take minimum of 25 to 30 working days up to 6 months depending on the Airline.
Mobile usage & engagement in travel and tourism sector
Travel brands are expected to exploit location based travel technology such as beacons to track travellers throughout the journey. For example, airports can use digital engagement to provide appropriate content on the way, in the airport and post-travel to improve the customer experience. Travel software for IATA agents and OTA portals are focusing more on under experience, social media interface and and information from previous trips to anticipate their needs.