. Online ticketing system offers search and booking facilities of flights, hotels, transfers, sightseeing, cars, cruises and holiday packages. Ticketing systems powers real-time booking of travel deals. Ticketing system also refers to travel software (travel agency software), which are widely used by global travel management companies.
A ticketing system / travel agent software is a web based system to store & to retrieve travel related contents. The data may come from the ticketing system's database or it may come from the Global Distribution Systems, hotel APIs providers or third party suppliers. Ticketing system may process the transactions related to flights, accommodations, transfers, cars, cruise and other travel related services. There are three kinds of ticketing systems, which are most widely used today.
Ticketing System connected to GDS
Ticketing System connected to Third Party Suppliers
CRS based Ticketing System
A ticketing system / travel software, while issuing any ticket connects to primary flights / hotels / cars data to find real time availability and pricing. Once the availability is confirmed, users can proceed to make payment to confirm the booking. This whole process is automated and end users get the booking confirmation / PNR or voucher in no-time after making the payment. Below are distinct advantages of travel ticketing system -
Round o clock availability, improved sales and great client satisfaction.
Fully automated system, and thus saves a-lot of time of end users.
PNR / Vouchers are generated immediately.
Comprehensive backend with markup module, currency module, report module and user DB.
Mobile usage & engagement in travel and tourism sector
Travel brands are expected to exploit location based travel technology such as beacons to track travellers throughout the journey. For example, airports can use digital engagement to provide appropriate content on the way, in the airport and post-travel to improve the customer experience. Travel software for IATA agents and OTA portals are focusing more on under experience, social media interface and and information from previous trips to anticipate their needs.
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